Where care transcends expectation

Very family oriented and well put together staff that shows endless dedication and determination to care for all residents and families throughout the days and nights.

The rehabilitation program is truly outstanding with therapists who celebrate every milestone of progress. The staff creates a supportive environment where patients are treated with dignity and respect. What makes this place special is how they care for the whole person.

My dad was admitted to West Gate Hills after being at Jefferson Hospital. Dad settled in quickly to his routine, receiving PT and OT services. WGH has activities planned throughout every day to keep the residents active. From Bingo, a concert, a Super Bowl party, nightly special treats..the attentive and caring staff make the residents here feel welcome like at home.

I am a physician and have been seeing patients at Westgate Hills for just over eight years. The facility is well known for its quiet healing environment, natural surroundings, frequent caring attention from the staff and super organized administration and upper level management. Specific standouts include a superb rehabilitation department, skillful and diligent nursing staff, on-site beauty salon services as well as routine fun activities.

The Staff here is top shelf. From the Receptionist to the Janitors, the Nurses and Aides, everyone wears a Smile. It is very contagious. A few Colleagues and myself came in to Pray a Rosary with the Residents, and the staff had all the Residents involved. Very hard working and attentive Staff.

The facility is clean and the staff are very nice. The rehab care he has received here has allowed him to gain his strength back and we are grateful for that. Their rehabilitation approach is comprehensive and effective.

The nursing staff, PT/OT, social workers and support staff were fantastic. Overall, I felt heard, supported and encouraged throughout my post-acute recovery.

The staff is very helpful, rehab team was great, if you're looking for a facility for rehab come here. Their post-acute care program is designed to get you back on your feet and home as quickly as possible.

The long-term care staff have become like family.

The staff went the extra mile to guide us through the process, which was new to us. Also, they always kept us informed about the condition of our aunt.

The hospice team focuses on comfort and quality of life, providing expert symptom management alongside emotional support. Their compassionate approach has made this challenging time easier.

They treated my mother with dignity and ensured her comfort was the top priority. Their specialized palliative expertise provided our family with peace of mind. We could not have asked for more compassionate care.

The activities are fun and engaging. The SPARK memory care team creates personalized activities that stimulate cognition while providing enjoyment. She has made new friends through the program and looks forward to each day.

They have activities planned throughout every day to keep residents active. From Bingo to concerts to special treats, the SPARK program provides cognitive stimulation and social engagement. The attentive staff make residents feel welcome like at home.

The Activities Director brings joy and engagement to every day. Her SPARK programs focus on cognitive health and are a highlight of the residents' experience. The memory care activities are thoughtfully designed for all cognitive levels.

At entrance you are required to take temperature and advise who you are visiting. I find that a very safe and secure method to keeping the patients from harm. It is a pleasant facility to visit. Clean and clean smelling.

The Guest Services was very welcoming and the staff was very friendly. The well-maintained common areas provide comfortable spaces for residents to socialize and for visitors to spend quality time with loved ones.

This one is the cleanest and nicest one to date. I wish I had known about this one before. The patrons all seem happy and well cared for in this beautiful environment.

The salon services, dining options, and social areas all contribute to a full and engaging lifestyle for residents. I appreciate the caring hands that look after her daily.

And love my job. The supportive management and collaborative environment make this an ideal workplace for healthcare professionals. The focus on resident care makes the work deeply meaningful.

The activity department has been great with getting the guests the salon service they desire. The collaborative approach among departments enhances the resident experience. I would recommend the facility for both residents and career opportunities.